Terms and Conditions
*Some items are for competition (race) use ONLY. Check legality of aftermarket products with your local state, county, city authorities before purchasing.
Credit Card Billing Address
Please be sure to enter the exact billing address registered with your credit card company. High dollar items will only be sent out to confirmed Billing Addresses. Please contact GPP directly for details...
Orders and Payment Info
Orders can be placed online or walk-in. Payment is due immediately upon check out via Visa or Mastercard only. Cash is accepted for walk-in customers, no checks accepted. Orders will be processed on a first come, first served basis. Any transactions within the state of California will be charged 8.00% sales tax. All online transactions are SSL secured via Paypal and Shopify Payments merchant security network.
Shipping and Handling
All orders received prior to 1:00 P.M. Pacific Time will be processed the same day. Orders placed after 1:00 P.M. Pacific Time will be processed the following business day. All orders will ship within 1-2 business day after processing. Shipping will be arranged by the most economical method, usually United Parcel Service, UPS or FedEx (Truck Freight for large items, with shipping quote). WE DO NOT SHIP TO PO BOX OR APO/FPO. Any shipments that are refused or undeliverable are subject to additional costs. Each order is carefully packed and checked before they are given to the carrier. If you have received the wrong product, contact us immediately and proper actions will be taken to resolve the matter. Should you receive a package that appears to be damaged, please inspect in presence of carrier before signing. All claims for damages and/or loss must be made immediately to the carrier within 7 days. All packaging must be keep for shipping claim evaluation. GReddy/Boost Brigade will ship you replacement item(s) after the claim has been processed and resolved. If the item is no longer available, a refund may be issued for the item(s).
Will Call/Pick Up
Will calls and pick ups are available upon prearranged terms. Order will only be released to billing name on the invoice. Proper identification will be required upon arrival. NO EXCEPTIONS. Please call 949-588-8300 for further inquiries.
Request for returns and exchanges must be issued a return merchandise authorization number (RMA#) prior to sending the product back. Please call and a RMA# will be issued to you (see “Claim Procedure” below). RMA# must be clearly visible on the return shipping package to ensure proper processing. Returns and exchanges are accepted within 30 days from the date of purchase on your receipt. Returning product must be new, unused, and packaging must be in resalable condition to be issued a full refund of the item. This does not include shipping fees. Items that do not qualify are subject to a 25% restocking fee. Exchanges must be made at equal value or more. Any remaining balance will be settled in the same form as original payment received. The product must also be new, unused, and packaging must be in resalable condition to qualify for an exchange. Items that do not qualify are subject to a 25% restocking fee. In both cases, customer is responsible for shipping the package back to GReddy/Boost Brigade. NO RETURNS OR EXCHANGES WILL BE CONSIDERED ONCE THE PRODUCT HAS BEEN USED. ABSOLUTELY NO RETURNS OR EXCHANGES ON PRODUCTS THAT WERE SPECIAL ORDERED.
The information you provide is kept confidential and is used to process orders but not limited to sweepstakes, contests, giveaways and other GReddy/Boost Brigade affiliated promotions. GReddy Performance Products, Inc./Boost Brigade does not sell any customer information to 3rd party sources. The information provided is for the sole purpose of GReddy use. Any registered customer has ON DEMAND access to his information and the possibility to opt out. Please use the Contact Tab on our website.